Privacy Policy for Poise Dental Studio

Last updated: June 27, 2025

1. Information We Collect

We collect information that you provide directly to us via:

- Appointment forms
- Contact forms
- Newsletter sign-ups
- Service requests

This may include:
- Name
- Email address
- Phone number
- Message content
- Optional form checkboxes (e.g., SMS opt-in)

We also collect information automatically through:
- Log files (e.g., browser type, IP address, pages visited)
- Cookies and similar technologies (used for analytics, functionality, and personalization)

2. How We Use Your Information

We use your information to:

- Schedule and manage appointments
- Respond to your inquiries
- Send confirmations, reminders, or service updates
- Analyze and improve website performance
- Send marketing communications (with consent)

Legal basis for processing:
- Consent (e.g., newsletter opt-in)
- Performance of a contract (e.g., treatment scheduling)
- Legitimate interest (e.g., site analytics)
- Legal obligation (e.g., compliance reporting)

3. SMS Text Messaging Disclosure

If you opt in by checking the appropriate box on our forms, you agree to receive recurring SMS messages from Poise Dental Studio regarding appointment reminders, service updates, or promotional offers. These messages may be sent using an automatic telephone dialing system.

- Consent is not a condition of purchase
- Message & data rates may apply
- Message frequency varies
- You may unsubscribe at any time by replying STOP
- For assistance, reply HELP

We will not share your SMS opt-in with any third party for unrelated marketing purposes. We may, however, share your SMS opt-in data or consent status with trusted partners who help us provide messaging services—such as phone carriers, communication platforms, or technical vendors. These partners are required to protect your data and may not use it for other purposes.

4. Cookies and Tracking Technologies

We use cookies and web beacons for:
- Understanding user behavior
- Customizing user experience
- Remembering preferences

You can disable cookies through your browser settings. Visit https://www.allaboutcookies.org for help.

5. How Long We Keep Your Data

We retain your data only as long as necessary to fulfill the purposes described above unless legally required to retain it longer.

For example:
- Contact form submissions: up to 12 months
- Appointment records: as required by law
- SMS opt-in data: until you unsubscribe or revoke consent

6. Third-Party Sharing

We do not sell your personal information. We may share data with:

- Website analytics providers (e.g., Google Analytics)
- Communication platforms (e.g., SMS services)
- Regulatory entities (as required by law)

7. Your Privacy Rights

You may have the right to access, correct, or delete your personal information collected by Poise Dental Studio. To make such a request or ask questions about how we handle your data, please contact us at dr.skye@poisedentalstudio.com.

8. Children’s Information

We do not knowingly collect any personal information from children under the age of 13. If you believe your child has provided personal data on our website, please contact us to have it removed.

9. Security

We implement administrative, technical, and physical safeguards to protect your information.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this policy periodically. The most current version will always be posted on this page with the date of last revision.

12. Terms & Conditions (for SMS Communications)

By submitting any form and signing up for texts, you consent to receive recurring text messages from Poise Dental Studio at the phone number provided. These messages may include appointment reminders, service updates, and promotional offers. Messages may be sent using an automatic telephone dialing system. Consent is not a condition of purchase.

- Message & data rates may apply
- Message frequency varies
- You may unsubscribe at any time by replying STOP
- For help, reply HELP
- View our Privacy Policy and Terms & Conditions

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services. These include, but are not limited to, platform providers, phone companies, and vendors who assist in text message delivery. This information will not be shared with unrelated third parties.

Contact Us

If you have questions about this privacy policy or your data, contact:
📧 dr.skye@poisedentalstudio.com